Privacy Policy

1. Introduction

Theoretic Softnet Pvt Ltd ("we", "us", "our", or the "Company") operates the website www.theoreticsoftnet.com (the "Website"). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our Website, use our services, or interact with us through other channels. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

This Privacy Policy applies to all visitors, users and others who access or use the Website ("Users").

2. Information We Collect

We may collect and process the following categories of information:

• Personal Data: Information you voluntarily provide when you contact us, request a quote, or apply for a role — such as your name, email address, phone number, company name, job title and the contents of your message or enquiry.
• Technical Data: Information automatically collected when you visit the Website — including your IP address, browser type and version, time-zone setting, operating system, device identifiers and similar data.
• Usage Data: Information about how you interact with the Website, such as the pages you visit, the time spent on individual pages, click paths, page-referral sources and other engagement metrics.
• Marketing Data: Your preferences in receiving marketing communications from us, where you have opted in.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our services.
• To deliver, maintain and improve our services and the Website.
• To send you updates, newsletters and marketing communications, where you have consented to receive them.
• To analyze and improve the performance, security and user experience of the Website.
• To detect, prevent and address technical issues, fraud, abuse or security concerns.
• To comply with applicable legal, regulatory and tax obligations.

We will only process your personal data for the purposes described in this Privacy Policy, or as otherwise disclosed to you at the point of collection.

4. Legal Basis for Processing

Where we process your personal data, we rely on the following legal bases:

• Consent: where you have provided information voluntarily via our forms, subscribed to communications, or otherwise agreed to our processing.
• Contract: to take steps before entering into a contract with you and to perform a contract once it is formed.
• Legitimate interests: to operate, secure and improve our business, including responding to enquiries and analyzing usage.
• Legal compliance: to meet applicable legal, regulatory or tax obligations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies — such as web beacons, pixels and tags — to recognize you, remember your preferences and understand how you use the Website.

We use the following categories of cookies:

• Essential cookies: required for the Website to function correctly.
• Analytics cookies: help us understand how visitors interact with the Website so we can improve it.
• Preference cookies: remember your settings and choices, such as language or region.
• Marketing cookies: used to deliver relevant content and advertising.

You can control or disable cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that some parts of the Website may not function properly if you disable cookies.

6. Data Sharing & Third Parties

We may share your personal data with the following categories of recipients:

• Service providers: trusted third parties that provide services on our behalf, such as cloud hosting, email delivery, analytics and customer-relationship management. These providers are contractually obligated to protect your data and may only use it to provide services to us.
• Legal requirements: where required by law, court order, or to protect the rights, property, safety or security of our company, our Users or others.
• Business transfers: in connection with a merger, acquisition, asset sale, financing or similar transaction.

We do not sell your personal data to third parties for monetary consideration.

7. International Data Transfers

We operate primarily from India and the United States, and your information may be transferred to and processed in countries other than your own. By using the Website and providing your information, you consent to such transfers.

We take reasonable steps to ensure that your personal data is protected in accordance with this Privacy Policy and applicable data-protection laws, including by working with service providers who offer appropriate safeguards for cross-border data transfers.

8. Data Security

We implement reasonable technical, administrative and physical safeguards designed to protect your personal data from unauthorized access, disclosure, alteration or destruction. These measures include encryption, access controls, regular security reviews and staff training.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and regulatory obligations, resolve disputes and enforce our agreements.

When your personal data is no longer required, we will either delete it securely or anonymize it so that it can no longer be used to identify you.

10. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data, subject to legal exceptions.
• Restriction: request that we restrict the processing of your data in certain circumstances.
• Portability: receive your personal data in a structured, machine- readable format and transmit it to another controller.
• Objection: object to our processing of your personal data.
• Withdraw consent: withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please email us at contact@theoreticsoftnet.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

11. Children's Privacy

Our Website is not intended for individuals under the age of 13 (or the minimum age required to provide consent in the relevant jurisdiction). We do not knowingly collect personal information from children.

If you believe we have collected personal information from a child, please contact us at contact@theoreticsoftnet.com and we will take steps to promptly delete such information.

12. Links to Third-Party Websites

The Website may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices or the content of such external sites.

We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies solely to information collected through our Website.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors.

We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

By using the Website, you acknowledge that you have read, understood and agreed to this Privacy Policy. For our terms of use, please see our Terms of Use.